Optimove
- Onboarding Project Manager
Onboarding Project Manager
Customer Service · Ouaka, Central African Republic
Job description
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~450 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed.
As a Client Onboarding Project Manager in Optimove you will be responsible for onboarding implementation projects by working directly with clients; communicating the project status, timelines, and technical requirements, and working with internal teams to drive project deliverables right from project inception through to completion, overseeing a successful output.
Responsibilities:
Responsibilities:
- Managing complex onboarding implementation projects for enterprise and large customers from various verticals (gaming, eComm, Forex, and others).
- Oversee all aspects of project management and ensure the successful completion of implementations and deliverables.
- Tracking and communicating project status, risks, issues, decisions, and action items to internal and external key stakeholders as needed.
- Monitor the day-to-day activities of the entire project team and ensure work is progressing as planned.
- Create overall project plans and work with the project team(s) to maintain them.
- Actively monitor project scope and health to identify, track, and communicate potential risks and issues to project delivery.
- Managing multiple implementation projects in parallel.
Requirements:
- Excellent client-facing communication skills with all project stakeholders (executives, project management and technical resources).
- Ability to develop relationships with stakeholders and understand their needs through excellent listening, effective written and verbal communication.
- Strong organizational, planning, and time management skills.
- Ability to work in a fast-paced team environment; Ability to multi-task and prioritize to meet deadlines.
- Strong analytic, problem solving, and decision-making capabilities.
- Technical awareness - be able to understand Optimove solution and customer requirements from both functional and technical angles.
- Strong presentation skills to all levels including C-level and executives.
- Education- Bsc or BA, preferable in technology-related programs (CS, Industrial Eng, Information, etc.).
- 3-5 years of experience as a technical project manager.
- Experience working for a SaaS company - advantage.
- Project Management certificate - advantage.
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