HR Specialist, People & Benefits NA - Part-time

Purpose

This position is available on a part-tie basis and will be responsible for planning and managing the day-to-day operations of group benefits programs for a geographically dispersed workforce in the US and Canada (group health, dental, vision, short and long-term disability, life insurance, 401k and RRSP plans, worker’s compensation, FSA/HSAs, COBRA, etc). The position investigates new benefits programs, improves existing programs and provides technical and employee support in the delivery of the benefits programs.  In addition, assists with new employee onboarding and recruitment support across North America.

Success looks like…

• Meet all filing timelines, etc for key processes, including open enrollments and other compliance driven reporting
• Ensure 100% accuracy in information processing and final HR work product
• Foster a positive and responsive HR culture within the North American region
• Work collaboratively with global HR team members

Key Relationships

Reports to:  Sr. HR Business Partner NA Internal:  NA Leadership Team, all NA employees and team members requiring HR support; payroll and HR systems/operations teams, Global People Team

External: Third-party vendors, HR associations, and other Orion stakeholders

Essential Functions

Benefits Management 

• Manage daily employee benefits issues, claims handling, eligibility questions, leave requests, FSA funding, etc.
• Lead and execute benefit orientations, claims processing, billings of insurance, reports to outside providers, etc.
• Work with payroll and benefits providers to set up carrier connections/payroll interface systems for benefits deductions for new plan years
• Set up all new hires in benefits/payroll systems and maintain changes and updates
• Lead annual renewal process; examine plan designs and benefit cost changes. Conduct Open Enrollment meetings, create Open Enrollment communications (postcards, emails, campaigns, websites)
• Point person for vendors and ensure vendors are held accountable. Oversee vendor RFPs as needed
• Maintain and adjust regional benefit resources and ensure employees are educated on benefits: country benefit websites, education seminars with vendors, etc.
• Conduct benefit benchmarking, including employee surveys for benefits such as fitness discounts, etc.
• Conduct internal system audits throughout the year to ensure compliance with our plan documents and systems
• Assist with Wellness initiatives as needed
• Manage US EOI and CA statement of good health submissions for additional coverages
• Oversee COBRA and update vendors for enrollment
• Evaluate and revise Plan documents, summary plan descriptions and other benefits guides
• Partner with payroll to ensure 401lk/RRSP uploads and other payroll deductions are timely and accurate

Compliance, Reporting and Leave Management 

• Main point of contact for employee leave management
• Ensure compliance of all federal, state, and provincial leave laws, compliance laws and Orion policies. 
• Make recommendations as needed and manage the process of new policy/practice rollouts.
• Ensure compliance with states who provide leaves and the disability vendor. Maintain discretion of leave information with appropriate parties
• Partner with Legal for any advanced leaves of absence
• Lead annual audits and filings: 401k, workers compensation, EEO reportings, etc. and lead the People aspects, where needed, in HITRUST Security audit
• Manage ADA/AODA requests and oversee interactive process, educate management team
• Ensure employee legislative trainings are completed and employment law postings are available to employees

HR Generalist 

• Assist with new employee onboarding including I9 verification, background checks, payroll documentation etcAssist with policy review, job description development and improving efficiencies of all HR processes
• Maintain regional intranet
• Oversee employee position transfers, including: updated documentation, payroll and HRIS adjustments, etc.
• Assist with North American recruitment including candidate communication, interview bookings
• Other miscellaneous HR projects as assigned

Behavioral and Technical Capabilities

• 3 years of benefits administration experience required - with minimal supervision
• 3 years experience working with complicated payroll and HR systems
• Proficiency in MS Office, Adobe, ADP, NetSuite, etc.
• Strong oral and written communication skills needed
• Ability to handle employee matters with tact and diplomacy; maintaining strict confidentiality
• Experience working with all levels of employees in the organization, including key executives
• Conflict resolution skills essential; Problem-solving and critical thinking skills are highly valued
• Flexibility, prioritization, multi-tasking, adaptability and a good sense of humor are key.
• Stay current on all HR laws and best practices

Relevant Experience & Education

• Bachelor's Degree in Human Resources/Business Management preferred; PHR/SHRM-CP Certification preferred
• Both US and Canadian benefit experience strongly preferred

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