Jesse L Shultis III is an experienced executive with a strong background in customer experience and performance improvement. Currently serving as Vice President, Customer Experience at Oticon since February 2022, Jesse previously held leadership roles at Quartz Health Solutions, including Vice President - Medical Management Performance Excellence and AVP, Customer Experience & Performance Improvement. At TASC, Jesse contributed as Senior Advisor for TASC Ventures, focusing on small business initiatives. Earlier experience includes vice presidential roles at CUNA Mutual Group, where responsibilities encompassed customer experience and eCommerce strategy, and MetLife, where leadership spanned operations and digital strategy. Jesse holds a Bachelor of Science degree in Business Management from Southern Connecticut State University.
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