Hany Abdelsalam

Hany Abdelsalam has extensive experience in customer service and engineering. Currently serving as Customer Service Team Leader at Ounass since October 2021, Hany has progressed through various roles including Senior Escalation Specialist and Escalation Specialist. Prior positions include Customer Care Associate at Al Tayer Insignia and Customer Service Representative roles at Emaar, Etisalat, and Vodafone. Hany also has engineering experience, having worked as a Site Engineer and Maintenance Engineer at Diversified Lines for Petroleum Services, focusing on sand removal and excavation of pipelines. Hany's professional journey began with trainee positions at Auf factories, Eprom, and Abu Qir Petroleum. Hany holds a degree from Alexandria University’s Faculty of Engineering.