Dan Scanlan

Enterprise Customer Success Manager at Outreach

Dan Scanlan has a diverse work experience spanning several companies and roles. Dan currently works at Outreach as an Enterprise Customer Success Manager, utilizing automation and artificial intelligence to increase efficiency and effectiveness in go-to-market activities. Prior to this, they held positions at Udacity as a Team Lead and Senior Enterprise Customer Success Manager. At Autodesk, they worked as a Customer Success Manager for strategic accounts in the Architecture, Engineering, and Construction industry. Before that, Dan worked at LinkedIn in various customer success roles, including Senior Customer Success Manager and Executive Referral Recruiter. Dan also has experience in recruitment as a Senior Campus Recruiter and Campus Recruiting Associate at LinkedIn. Earlier in their career, Dan worked as a Store Manager at Vitamin Shoppe and as a Customer Service Representative at Club One Inc.

Dan Scanlan completed their education history with a Bachelor of Arts degree in Communications from Santa Clara University, where they studied from 2008 to 2010. Prior to that, they attended Menlo College from 2006 to 2008, where they focused on Business/Economics but did not obtain a degree. In addition to their formal education, Dan has obtained several certifications, including "Command of the Message" from Force Management in January 2020, "Conscious Business" from LinkedIn in July 2014, and "LinkedIn Certified Professional–Recruiter" from LinkedIn in July 2013.

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Timeline

  • Enterprise Customer Success Manager

    June, 2021 - present