Jérôme J.

Jérôme J. has a diverse work experience in customer success and account management roles. Jérôme is currently working as an Enterprise Customer Success Manager at Outreach, where they utilize automation and artificial intelligence to increase sales efficiency and effectiveness. Prior to this, they worked as a Senior Customer Success Manager at Guesty, where they managed the operations of property management companies for short-term rentals. Jérôme also worked as a Customer Success Manager at Guesty and was responsible for managing customer accounts and providing unified solutions for critical tools. Before that, they worked as a Customer Success Manager at PatientPop Inc., where they managed a book of business and conducted quarterly business reviews with marketing managers and executives. Jérôme also worked at Zenreach as a Mid-Market Account Manager, where they managed accounts and provided data-driven guidance on marketing campaign strategies and performance. Jérôme started their career at GoDaddy as a Business Sales Consultant, handling inbound calls and identifying upsell opportunities.

Jérôme J. attended Cégep Édouard-Montpetit, where they pursued studies in Humanities/Humanistic Studies. No specific start or end year is provided for this educational experience.