Romain Dartois

Romain Dartois has a diverse work experience spanning from 2007 to 2021. Romain began their career as a Technical Support Agent at Hewlett-Packard, where they handled inbound calls and troubleshooting. In 2009, they joined IBM as a Service Coordinator, responsible for creating and optimizing a global service administrative process.

In 2011, Romain worked as a Customer Care Representative at Monster, providing top-quality service to HR agents and company managers. Romain then moved to NetSuite in 2013, serving as a CRM/SFA Tech Support specialist, providing support to customers and acting as a primary liaison between the company and customers.

From 2016 to 2020, Romain worked at HeidelbergCement, first as a Service Desk Analyst and later as a Service Desk Team Leader, managing the service desk queue and ensuring efficient incident resolution and customer communication.

Currently, Romain is employed at Outreach as a Technical Support Engineer, where they assist customers with technical issues. The specific end dates for their roles at Outreach and HeidelbergCement are not provided.

Romain Dartois pursued their education from 2004 to 2006 at Université de Rouen, where they obtained a DEUG degree (University degree in 2 years). Unfortunately, the field of study they focused on during this period is not specified.