Operations Management Team

The Operations Management Team at OUTsurance is responsible for overseeing the efficient and effective implementation of the company's insurance services and processes. This includes managing claims, optimizing sales operations, coordinating procurement for motor claims, and ensuring excellent service delivery. The team also focuses on continuous improvement of operational practices to enhance customer satisfaction and drive business performance. Key roles within the team involve the General Manager of Operations, General Manager Sales Operations, and various Operations Managers who specialize in claims, renewals, and service management.