Jeanielle Taylor

Vice President Service Operations at OvationCXM

Jeanielle Taylor has over 17 years of work experience in customer service and operations. Jeanielle most recently served as the Vice President of Service Operations at OvationCXM, where they held this position since September 2020. Prior to this role, they worked as the Director of Customer Care at OvationCXM from May 2017 to September 2020.

Before joining OvationCXM, Jeanielle worked at GoDaddy for 8 years, starting in March 2009 as a Customer Care Operations Manager for Hosting. Furthermore, they have experience as a Customer Service Manager at Prime Time International Company, where they worked from January 2004 to May 2008.

Jeanielle Taylor attended the University of Phoenix from 2003 to 2005, where they earned a Bachelor of Science (BS) degree in Business Administration, Management, and Operations. Jeanielle then continued their education at the University of Phoenix from 2005 to 2007, obtaining a Master of Business Administration (MBA) degree with a focus on Business, Management, Marketing, and Related Support Services.

Links

Timeline

  • Vice President Service Operations

    September, 2020 - present

  • Director of Customer Care

    May, 2017