Vito Merla

Vito Merla is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at OwnBackup since September 2021. Prior experience includes a role as a Customer Success Manager at Aspire Technology Partners, where Vito focused on Cisco products, collaborating with clients to define KPIs and ensure solution adoption, customer satisfaction, and successful implementation. Vito also managed customer success efforts at Tech Savvy Computer Services, LLC, where responsibilities included B2B IT consulting, contract negotiation, and fostering long-term relationships with C-level executives. Vito holds a Bachelor of Arts degree in Communication and Media Studies from William Paterson University of New Jersey.