Kyla Luvert

Kyla Luvert has a diverse work experience spanning several years. Kyla most recently worked as a Customer Care Specialist at Ownwell, starting in February 2023. Prior to that, they were a Supply Chain Analyst at The Hershey Company from April 2022 to November 2022. In this role, they provided timely and accurate information to external and internal parties, tracked orders, and implemented new strategies to ensure timely delivery to customers. Kyla also collaborated cross-departmentally to fulfill customer orders.

Before joining The Hershey Company, Kyla worked at Amplify Credit Union as a Customer Service Specialist from January 2018 to December 2021. In this role, they supervised a team of representatives, identified and advised management on trends and issues, and supported their team empathetically and proactively. Kyla consistently delivered on projects and communicated promptly to set expectations appropriately.

Prior to their role at Amplify Credit Union, Kyla worked at H-E-B as a Central Checkout Specialist from April 2015 to November 2017. Their responsibilities included providing direction and feedback to Central Checkout Partners, ensuring appropriate ratios based on customer needs, and providing excellent service and customer interaction.

Overall, Kyla Luvert has demonstrated their skills in customer care, supply chain analysis, team supervision, and project coordination throughout their work experience.

Kyla Luvert's education history includes attending Austin Community College. However, the specific years of enrollment, the degree obtained, and the field of study pursued are not provided. In terms of additional certifications, Kyla has completed several courses on LinkedIn. In February 2023, Kyla obtained certifications in various topics such as creating a positive customer experience, financial basics, managing personal finances, retail sales, social success at work, the importance of listening in retail sales, and mastering personal finances.