Yvonne Mutambanengwe

Associate Director - Customer Services EMEA at Oxford Nanopore Technologies

Yvonne Mutambanengwe has a diverse work experience in various roles and positions. Yvonne is currently working at Oxford Nanopore Technologies as an Associate Director - Customer Services EMEA. Prior to this, they served as a Commercial Operations Manager at the same company.

Before joining Oxford Nanopore Technologies, Yvonne worked at GfK, where they held the position of Client Service Director. In this role, they developed and executed standards and policies alignment with GfK international, and directed Operations mission and strategy. Yvonne also served as an Associate Director - Operations POS, where they monitored staff performance and ensured maximum quality control in data processes. Yvonne also worked as a Data in operations manager, responsible for ensuring timely and high-quality data supply from retailers.

Earlier in their career, Yvonne worked at WWF as a Database Services Executive. Yvonne provided centralized services to the Communication and Fundraising Department and played a crucial role in driving targeted donors and relationship development.

Yvonne's earliest work experience was at Walk the Walk Worldwide, where they served as a Processing Manager. In this role, they led fundraising functions and effectively responded to complaints received by the charity.

Overall, Yvonne Mutambanengwe has demonstrated expertise in customer services, operations, database management, and fundraising throughout their career.

Yvonne Mutambanengwe obtained a Master's degree in Ethnic, Cultural Minority, Gender, and Group Studies from Kingston University between 2016 and 2018. Prior to that, they earned a Bachelor's Degree in Business Management Practice from Kingston University, which they completed in 2015. In 2012 and 2013, Yvonne attended Kingston College, where they pursued studies in Management and Leadership, although there is no specific degree mentioned for this period.

Additionally, Yvonne Mutambanengwe acquired a Google Project Management Certificate from Coursera in May 2022.

Links

Previous companies

GfK logo

Timeline

  • Associate Director - Customer Services EMEA

    March, 2023 - present

  • Commercial Operations Manager

    July, 2022

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