Vigneswary (Vicky) T.

System Support Manager (it Support Manager) at OZSALE

Vigneswary (Vicky) T. has a range of work experience in various companies. Vigneswary (Vicky) worked at OZSALE as a Marketplace Seller Support Manager, where they managed and triaged seller support emails and tickets, collaborated with internal teams to answer seller queries, and used data to improve processes. Vigneswary (Vicky) also mentored onboarding specialists and trained teams on uploads, systems, and new processes/software. Prior to that, they were an Account Manager - UK at OZSALE, where they identified and followed up on new business opportunities, managed brand accounts to grow revenues and maintain supplier relationships, analyzed sales and reports, and negotiated prices and product. Vigneswary (Vicky) also managed vendors' monthly revenue performance. Previously, they worked as a Partner Success Coordinator at OZSALE and as a Buyer Admin Assistant. Vigneswary (Vicky) also has experience as an HR executive and Site Supervisor at ISS Facility Services, where they collaborated with construction managers, project managers, contractors, and others to determine labor needs and recruited qualified applicants. Additionally, they worked as a Global Operation Officer at Standard Chartered Bank and as a Time Scale Clerk at HSBC, where they provided assistance and advice to financially distressed customers and maintained internal control standards.

Vigneswary (Vicky) T. completed their education in law with a Bachelor of Laws (LLB) degree from the University of Cambridge, where they studied from 2011 to 2016. Prior to that, they pursued Pre-Law at the University of London from 2009 to 2011.

In addition to their academic qualifications, Vicky obtained various certifications to enhance their skillset. These include certifications in Front End Development - HTML from Great Learning (obtained in June 2023), Understanding APIs and RESTful APIs Crash Course from Udemy (obtained in March 2023), Ecommerce Masterclass: B2B Sales from BigCommerce (obtained in January 2023), and Communicate to Influence (Blinkist Summary) from Blinkist (obtained in August 2022). Vigneswary (Vicky) also obtained certifications in Agile Project Leadership, Excel: VLOOKUP and XLOOKUP for Beginners, IT Service Desk Careers and Certifications: First Steps, Lean Six Sigma Foundations, Learning Shopify, Mastering Self-Leadership, and What Is Scrum? from LinkedIn (all obtained in November 2021).

Links

Previous companies

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Timeline

  • System Support Manager (it Support Manager)

    February 1, 2024 - present

  • Marketplace Seller Support Manager

    May, 2021

  • Account Manager - UK

    September, 2020

  • Partner Success Coordinator

    October, 2019

  • Buyer Admin Assistant

    June, 2018

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