Rucheli Berry

Rucheli Berry is a seasoned technical support engineer currently serving as a Senior Technical Support Engineer at PagerDuty since January 2022. Prior to this role, Rucheli founded and led RemotelyPossible from April 2018 to June 2022, focusing on providing resources and coaching for women in tech. Rucheli's extensive experience includes technical support roles at Plaid and GitHub, where proficiency in API, integrations, and user inquiries was demonstrated. Earlier career highlights include operations and engineering positions at Executours Travel Service, JOC Group Inc., and Mitsubishi Power Systems Americas, where efficiencies and cost savings were achieved through data management and process improvements. Rucheli holds a Bachelor of Science in Industrial Engineering from the University of Central Florida and has furthered education at the Mayanot Institute of Jewish Studies.