Tanya Gaviria Drake is a skilled software engineer with extensive experience in technical support and application administration. Currently at PagerDuty since October 2019, Tanya has progressed through multiple roles, including Senior Technical Support Engineer and Software Engineer I, focusing on product support, custom scripting, and collaboration with engineering teams to enhance user experience. Prior experience includes leading the implementation of a mobile application at Coca-Cola Headquarters, providing application administration and user support. Tanya also completed a Professional Education Full Stack Web Development Certificate at Georgia Institute of Technology, excelling in various technologies and collaborative projects. Earlier career roles at H&M involved managing operations and training, highlighting strong leadership and customer service skills.
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