Ricardo C. Landa

Technical Support Analist at Parity

Ricardo C. Landa's work experience begins in 2014 with their role as an M-LWD Field Professional Associate at Halliburton, where they provided support in Sperry Drilling. From 2015 to 2017, they worked as a Process Control Engineer at Grupo México. Following that, they served as the Business & Operations Manager at Siete Cosechas Café from 2017 to 2021. In 2021, they worked as a Medical Specialized Interpreter at LanguageLine Solutions for a year. In 2022, they held the role of Business Development at UofT Hatchery for a few months before joining Toronto Bicycle Tours & Events as a Guest Service Agent for the majority of the year. Currently, since 2023, they are a Technical Support Analyst at Parity Inc, responsible for customer inquiries, systems monitoring, and ensuring optimal energy usage.

Ricardo C. Landa has a Bachelor's of Engineering degree in Chemical Engineering from the Universidad Nacional Autónoma de México. Ricardo also holds a Master of Engineering degree in Chemical Engineering from the University of Toronto.

In terms of additional certifications, Ricardo has obtained the following:

- How Organizations Work: CEO Toolkit from Rotman Commerce, University of Toronto in July 2022.

- Verified International Academic Qualifications from World Education Services in April 2022.

- Project & Business Development from TDE Taller de Desarrollo Empresarial in March 2016.

- IELTS Overall Score 8.0 from IELTS Official in December 2022.

- Zendesk Support for Agents from Zendesk in April 2023.

Links

Previous companies

Grupo Mexico logo
Halliburton logo

Peers

View in org chart

Timeline

  • Technical Support Analist

    January, 2023 - present

View in org chart