Mindy Garber

Chief, Quality Customer Satisfaction at Parlance

Mindy Garber is a founding employee at Parlance and is Chief for Quality/Customer Satisfaction. Her responsibilities include corporate processes, support, training, field engineering and customer surveys. Since 2004, Mindy has also been active in the conflict resolution field. One day a month, she serves as a mediator with the Massachusetts District Courts, and has mediated over 250 civil disputes. In addition, she serves as a non-attorney arbitrator with the Massachusetts Bar Association.  Mindy is a guest lecturer at the Massachusetts Institute of Technology and teaches workshops in Negotiation Skills, Difficult Conversations, and Design Dispute Resolution for Engineers. She has a MS from Stanford University and a BS in Mechanical Engineering from MIT. She also attended Harvard Law School’s Program on Negotiation.


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