Fiona Carroll

Customer Operations Manager at Parsley Box

Fiona Carroll has a strong background in customer service and management roles. Fiona is currently working as a Customer Care Manager at Bella & Duke since July 2022. Prior to that, they were a Customer Operations Manager at Parsley Box starting from August 2020. Fiona held the position of Senior Manager Customer Support at Monzo Bank from October 2019 to July 2020. Fiona also worked as a Business Change & Architecture Specialist at DST Systems from January 2018 to August 2019. Before that, they were a Customer Service Manager at International Financial Data Services (IFDS) from May 2016 to January 2018. Fiona gained experience as a Customer Service Manager at Amazon.co.uk from October 2012 to April 2016. Fiona started their career at Shell in August 2005 as a Team Manager and later became a Project Manager/Client Relationship Manager from March 2008 to September 2012. Fiona's earliest work experience was as a Sales Support Manager at Worldmark from 2000 to 2002.

Fiona Carroll attended Dalziel High from 1984 to 1989, during which they did not pursue a specific degree or field of study. After their time at Dalziel High, Fiona's education history does not mention any specific start or end years, but it is known that they attended Glasgow Caledonian University. However, no information regarding their degree or field of study at the university is provided.

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Timeline

  • Customer Operations Manager

    August, 2020 - present