Emma Nellinger

Account Operations Associate at Passport

Emma Nellinger has a diverse work experience spanning several industries. Emma currently works at Passport as a Senior Customer Experience Associate - Support Operations, where they began in February 2023. Prior to this role, they were a Customer Support Associate for Passport from May 2021 to February 2023.

Before joining Passport, Emma worked at Full Sail University as a Campus Enrollment Guide from September 2020 to April 2021. Emma also had an earlier role as a Marketing and Social Media Associate at FFCC (Florida Federation of Colorguards Circuit) from December 2019 to March 2021. In this position, they attended FFCC events to document performers and performances, using various social media platforms to promote positive student experiences and organizations.

Emma has also gained valuable customer service experience through their work at Marlow's Tavern. Emma served as a Server from January 2019 to June 2020 and as a Server Assistant from August 2018 to June 2020.

Additionally, Emma worked as a Marketing/Events Coordinator at Saliwanchik, Lloyd & Eisenschenk from July 2016 to May 2018. Before that, they were an Accounts Payable and Billings Assistant at the same company from June 2015 to May 2018.

Lastly, Emma started their career as a Colorguard Director at Newberry High School in May 2015, a position they held until December 2017.

Emma Nellinger completed their Bachelor's degree in Integrative General Studies at the University of Central Florida from 2019 to 2022. Before that, they attended Santa Fe College from 2015 to 2018 and obtained an Associate of Arts (A.A.) degree in Dance.

In terms of additional certifications, Emma obtained the "Project Management Skills for Leaders" certification from LinkedIn in November 2022. In July 2022, they also earned the "Excel: Dashboards for Beginners" certification from LinkedIn. Additionally, they obtained the "ServSafe" certification from the National Restaurant Association Educational Foundation (NRAEF) in May 2014.

Links

Timeline

  • Account Operations Associate

    January 1, 2024 - present

  • Senior Customer Experience Associate - Support Operations

    February, 2023

  • Customer Support Associate

    May, 2021