Harleen M. is an accomplished professional with extensive experience in project management and service delivery within the healthcare sector. Currently serving as a Senior Project Manager for the Customer Success Team at Patients Know Best since June 2020, Harleen previously held various positions, including Management Consultant at Four Eyes Insight Ltd, where key achievements included improving RTT positions at St George’s Hospital. With a strong background at Imperial College Healthcare NHS Trust, roles included Service Delivery Manager for both Renal and Transplant Services and Children's Services, where responsibilities encompassed management of medical staff, service improvement initiatives, and budget oversight. Early career experiences also include administrative leadership at Kingston Hospital NHS Trust and Ealing Hospital Trust, along with a foundational role as Project Coordinator at Imperial College Healthcare NHS Trust. Harleen holds a BSc in Human Biosciences from the University of Surrey, completed in 2008.
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