Daniella Thomas

Daniella Thomas is a seasoned professional with extensive experience in client management and customer service. Currently serving as a Key Account Manager at PATRICIA since June 2021, Daniella focuses on managing high net worth clients and enhancing business through upselling and cross selling techniques. Previous roles include Customer Success Associate and Customer Service Representative at PATRICIA, where responsibilities involved building client loyalty, addressing inquiries, and resolving complaints. Prior to that, Daniella worked as a Client Services Executive at Linkpro Consult, fostering business relationships and promoting services through digital marketing. Early career experience includes a Front Desk Executive role and a Student Laboratory Assistant position at Nigeria Agricultural Quarantine Service. Daniella holds a Bachelor of Applied Science in Environmental Botany & Palynology from the University of Lagos.