Nthabiseng Nkutha

Customer Experience Manager at PayJoy

Nthabiseng Nkutha is an experienced professional in customer experience and contact center management. They have worked in various roles within companies such as PayJoy, Altron People Solutions, Absa Group, and DISCOVERY GROUP HOLDINGS LIMITED. With a background in Bachelor of Commerce, Nthabiseng has excelled in roles such as Customer Experience Manager, Contact Centre Manager, and Manager for Fraud Customer Resolution Center. They have experience in sales support, customer support, collections, technical support, and admin and escalation support across various communication channels. Nthabiseng is skilled in driving strategic planning sessions and engagement forums, and providing key stakeholders with performance feedback.

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Previous companies

Absa Group logo

Timeline

  • Customer Experience Manager

    March, 2022 - present

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