Ivy Lin has over 15 years of experience in customer success and account management across various industries. Currently serving as the Director of the CSM Enterprise Team for China South at Payoneer, Ivy Lin leads a team of 14 Customer Success Managers and 5 support staff to manage strategic key accounts and meet sales targets. Previous roles include Team Leader for the CSM Enterprise Team and Senior Business Relationship Manager at Payoneer, where Ivy Lin contributed to significant revenue growth. Prior experience includes a Top Seller Account Manager role at eBay, focusing on market data analysis, and positions at FedEx as a Global Account Manager and Associate Account Executive. Ivy Lin holds a Bachelor’s degree in English from Ji Mei University.
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