Shhabbir Kagalwala

Shhabbir Kagalwala is an accomplished professional with extensive experience in operational excellence and strategic development within the healthcare and customer service sectors. Currently serving as the Director of Operational Excellence at PCP for Life since February 2018, Shhabbir Kagalwala focuses on implementing population health initiatives and enhancing patient care management. Previous roles include Assistant Director of Strategy & Corporate Development at the same organization, and various positions at Etech Global Services, where Shhabbir Kagalwala led customer success and operational excellence efforts. Other experiences include managerial roles at Public Mobile and Kimcot, and significant project management responsibilities across different companies. Educational qualifications include an MBA in International Business, a Bachelor's degree in Accountancy, and a certification in Full Stack Web Development.