May M.

May M. is a seasoned professional with extensive experience in leadership and operations management across various companies. Currently serving as Senior Manager at Peak Support since December 2020, May has a strong background in overseeing multi-level workforces, ensuring customer satisfaction, and driving profitability. Prior roles include Senior Operations Manager at iQor and C3 Customer Contact Channels, with notable achievements in improving operational efficiency, coaching and mentoring employees, and fostering interdepartmental collaboration. Earlier experience includes a Customer Service Executive position at Madar LLC and various managerial roles at Advanced Contact Solutions ACS, where May implemented quality standards and training strategies. May holds a Bachelor of Science degree in Marketing from Philippines Jobs, completed between 1993 and 1997.