Krystal Lamoureux

Krystal Lamoureux has had an extensive career in the field of customer success, starting as an Assistant Producer and Office Manager/Receptionist before transitioning to roles such as Producer, Customer Success Manager, Customer Success Consultant, Director of Customer Success, and currently, Vice President of Customer Success at Pearson. With a Bachelor's Degree from Life Pacific University, Krystal has demonstrated a strong commitment to fostering a culture of customer success and ensuring client satisfaction throughout their career. Their expertise in developing internal strategies, programs, and training for customer success functions has enabled their to provide best-in-class service to clients and help them achieve their business objectives.