Suzanne Johndro

Suzanne joined the PenBay team in 2018, first as a Compliance Specialist, then as the Quality Management Lead, to guide PenBay’s efforts in achieving ISO 9001:2015 QMS certification and CMMI Level 3 appraisal in both Development and Services. Suzanne was instrumental in organizing and centralizing the documentation into SharePoint to create PenBay’s first company-wide document library. She created organizational efficiencies using PowerAutomate and PowerApps to digitize and automate the processes and workflows. Suzanne will continue to lead the efforts for CMMC 2.0 compliance as well as additional ISO certifications in the near future.

In addition to quality and compliance work, Suzanne was PenBay’s Proposal Manager from 2019 to 2023 and holds a Foundations level Certification from Association of Proposal Management Professionals (APMP). During that time she organized and managed, over 40 proposals including IDIQs and Orals.

In 2023 Suzanne was promoted to Director of Marketing, Quality and Compliance. With her outstanding organizational and industry insight, Suzanne will lead PenBay’s marketing endeavors with a focus on enhancing the digital media presence and name recognition.

Prior to working for PenBay, Suzanne was raising her three children, volunteering in numerous organizations, and providing organizational, financial, and management expertise to her husband’s growing company. Suzanne’s volunteer efforts included; Cub Scouts of America, as a Den Leader and Cub Master; Chair of the Rockport Recreation Committee; Youth Arts coordinator; and founder and chair of the Camden/Rockport Babe Ruth board. Currently Suzanne is the Vice President of Administration for Five Town Football, a youth football program she has been involved with since 2008. She has especially enjoyed coaching youth football for the past 5 years for grades 3-8.