Lindsay Cullen

Lindsay Cullen has a diverse work experience spanning several industries. Lindsay most recently worked at Penny AI as a Customer Success Representative starting in October 2021. Prior to that, they served as a Tech Support Level 2 at REEF from July 2020 to November 2021.

From 2016 to 2020, Lindsay worked at KORE Software as a Technical Support Analyst, where they gathered information from clients regarding software behavior, verified expected behaviors, and established processes and procedures within the support department.

Before that, they held the role of Software Analyst at ClearDent from January 2014 to September 2016. In this role, they answered calls and emails from users, addressed processes within the software, and installed and updated remote servers and workstations.

Lindsay also gained experience in the insurance industry, working as a DirectBill Agent at Intact Insurance from September 2010 to September 2013, and as a Bill Accounts Representative at INTACT Insurance Direct from January 2010 to September 2013. In these roles, they processed phone calls, handled accounting issues, and explained complex schedules and procedures to customers and insurance brokers.

Earlier in their career, Lindsay worked as a Student Intern at CDI College in 2010, where they used their help desk skills to assist teachers and students with computer-related tasks. Lindsay also had a role as a Customer Service/Security agent at Neteller from January 2005 to March 2007, where they dealt with customers through multiple channels and conducted anti-fraud screenings.

Overall, Lindsay Cullen brings a wealth of experience in customer support, technical assistance, process improvement, and insurance operations to their roles.

Lindsay Cullen's education history includes attending CDI College from 2009 to 2010, where they obtained a certificate in Help Desk Analyst. Prior to that, from 2007 to 2009, Lindsay studied Anthropology at Mount Royal University, earning a Bachelor of Arts degree. Additionally, Lindsay has a certification in Help Desk Analyst from CDI College, though the specific date of obtaining this certification is unknown.