Chuck Crocker is an experienced IT professional with a strong background in incident and problem management, as well as leadership roles across various organizations. Currently serving as Incident and Problem Manager at PennyMac Loan Services, LLC since December 2021, Chuck has previously held positions at DXC Technology, Aldridge, Hewlett Packard Enterprise, HP, Strategic IT Consulting, JPMorgan Chase, Chase Manhattan Bancorp, and Texas Commerce Bank. Throughout a career spanning over three decades, Chuck has focused on enhancing IT processes, improving operational performance, and delivering exceptional client service, utilizing expertise in Agile and DevOps methodologies while managing significant infrastructure and compliance initiatives. An alumnus of The University of Texas at Austin, Chuck's diverse experience includes roles from IT Manager to IT Director, showcasing a commitment to innovation and excellence in technology solutions.
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