Caitlin Auld currently serves as the Commercial Continuous Improvements Manager at Pepper Money UK, where responsibilities include facilitating collaboration across commercial functions and developing test scope with stakeholders. Previous roles at the same company include Senior Business Support Administrator and an informal secondment focusing on continuous improvements and business analysis. Prior to Pepper Money, Caitlin worked at The Mortgage Lender as a Quality Officer, where involvement in risk management and operational performance assessments took place. Caitlin's career also includes roles as a Senior Mortgage Loan Processor and a Foreclosure Specialist, showcasing a strong background in customer service and operational efficiency in the mortgage industry. Education includes an MSc in European Politics from the University of Glasgow and a Bachelor of Arts in Anthropology & International Studies from the University of South Carolina.
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