Laura Davies

Customer Success Manager at Perceptyx

Laura Davies is a skilled professional with extensive experience in customer success and operations management. Currently serving as a Customer Success Manager at Perceptyx since August 2023, Laura previously held the same title at Humu, a Perceptyx Company, from September 2021 to August 2023. Laura's background includes a role as Customer Success Account Manager at Microsoft, where support was provided to Professional Services customers in their cloud initiatives. Prior to that, Laura was the Customer Success Lead and Operations Manager at BaseStone, where responsibilities included designing customer success strategies and leading the operations team in the engineering and construction software sector. Laura's academic credentials include a Master’s degree in Technology Entrepreneurship and a Bachelor’s degree in Human Sciences from UCL, complemented by early education at Adams' Grammar School and Newport High School.

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