Susan Higgins - Assoc. Cipd

Susan Higgins is an experienced HR professional currently serving as an HR Business Partner at Permanent TSB since May 2022. Prior to this role, Susan spent over 15 years at The Coca-Cola Company in various positions, including Business Analyst Project Management, General Ledger Analyst, Accounts Payable Specialist, L&D Facilitator, and Intercompany Analyst, focusing on project delivery processes, cross-functional collaboration, and employee training initiatives. Earlier experience includes being a Payroll, Comp & Benefits Analyst at IBM, ensuring compliant payroll delivery and managing employee benefits. Susan holds a Bachelor of Arts in HR Management & Strategy from the National College of Ireland and multiple CIPD credentials, alongside an ACCA qualification from the Dundalk Institute of Technology.