Lacie W.

Chief Experience Officer at PHELPS MEMORIAL HEALTH CENTER

Lacie W. has extensive work experience in the healthcare and marketing sectors. From 2014 to present, they have been working at Phelps Memorial Health Center, initially as a Director of Marketing and Business Development, and later as the Chief Experience Officer. In their role as Chief Experience Officer, they developed leadership development programs, implemented customer journey training, improved performance management systems, and introduced the Customer Experience Champion program. Prior to their current position, Lacie was the Marketing Director at Buzz's Marine from 2008 to 2010, where they focused on analyzing and targeting the boating consumer and promoting the boating lifestyle.

Lacie W. completed their education in a chronological manner. Lacie first attended Holdrege High School from 1996 to 1999. Following high school, they enrolled at the University of Nebraska-Lincoln and obtained their Bachelor of Science (B.S.) degree in Business Administration from 2000 to 2003. During the same period, they also pursued a second Bachelor of Science (B.S.) degree in Business, Management, Marketing, and Related Support Services at the same university. Later, from 2014 to 2016, Lacie pursued a Master of Arts (M.A.) degree in Integrated Media Communications from the University of Nebraska-Lincoln.

In addition to their formal education, Lacie W. acquired the "SHSMD Health Care Marketing Credential: Marketing Plans, Communications, & Market Research" from the Society for Health Care Strategy & Market Development (SHSMD) in August 2021.

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Timeline

  • P

    Chief Experience Officer

    June, 2019 - present

  • Administrative Assistant

    March, 2010