Margeaux M. Anderson

Margeaux M. Anderson had experience working in various roles and companies. Margeaux M. started their career as a Staff Engineer at Daniel B. Stephens & Associates, Inc in 2012, where they demonstrated strong skills in project management and collaborated with the Environmental Science Department on consulting projects. In 2013, they joined Desert Paper & Envelope Co., Inc as an Operations Manager & Strategic Project Manager, where they successfully managed the Customer Service team and implemented strategies to decrease employee turnover.

In 2017, Margeaux joined LifeBridge Health as a Senior Operational Excellence Consultant/Project Manager, where they utilized their expertise in project management and contributed to various projects. Margeaux M. then moved on to Artifact Health in 2019, where they worked as a Manager, Customer Success. Margeaux M. developed and implemented a customer experience strategy and designed scalable processes for post-sales customer success, implementation, and support.

In 2020, Margeaux joined Alto Pharmacy as a Senior Manager of Care Operations. Margeaux M. played a key role in driving patient experience within specific therapeutic areas and successfully expanded operations to multiple locations while maintaining high customer satisfaction scores. Currently, they are working as the Director of Critical Client Management at Phil, Inc. Here, they oversee a team of client support agents and is responsible for client inquiries, ticketing systems, and driving sales adoption of the Phil Patient Access platform.

Overall, Margeaux has a strong background in project management, customer success, and operations, and they have consistently demonstrated their ability to drive success and growth in their roles.

Margeaux M. Anderson holds a Master of Business Administration (MBA) degree in Business Administration, Management and Operations from The Johns Hopkins University - Carey Business School, which they obtained from 2017 to 2019. Margeaux M. also has a Bachelor of Science (BS) degree in Environmental Engineering from Northern Arizona University, which they acquired from 2008 to 2011. Additionally, they have received certifications in Lean Six Sigma Black Belt from Villanova University in 2016, and a Bronze Level Lean Certification from SME in 2015.