Nyhara Souza

Nyhara Souza is an experienced marketing analyst currently at Phooto since April 2013, responsible for creating promotions and defining campaign requirements. Prior to this role, Nyhara held various positions, including Supervisor of Customer Service at PHOOTO BRASIL INT. DE NEG PART E EMPR., focusing on team performance reporting and critical customer support. Nyhara has a strong background in client interaction, having worked as a Product Consultant at Editora Anuntis SGM OnLine Brazil Ltda and as a Junior BCV Assistant at Catho OnLine Ltda, both emphasizing client acquisition and sales. Previous experience includes a Quality Monitor role at CSU Card System S/A, where Nyhara conducted audits and training on service quality. Nyhara holds multiple educational qualifications, including an MBA in Human Resource Management and a Bachelor's degree in Pedagogy, along with certifications in digital marketing and customer experience.