Robert Sampson brings thirty years of business experience, serving previously as a “Best Practices" Quality Manager in the Aerospace industry, and more recently as COO, President, and Secretary for several Public and Privately-held Companies in Commercial Development and Finance.
Robert specializes in Sales and Strategic Marketing Techniques, with an emphasis on customer acquisition, retention, and satisfaction. As Director of Customer Service for PitBullTax Software since 2010, he is responsible for key strategies to enhance the customer experience and leads a goal-oriented team, focused on meeting and exceeding customer expectations and requirements. Robert and his staff employ the “back to basics" approach to customer service excellence, which is to 'always make it easy and convenient for your customers to do business with you' and to 'go the extra mile, treating everyone with respect, care and sensitivity'. This “recipe for success" is followed by all in the company.
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