Andrew Chen

Andrew Chen is a seasoned customer success and engagement manager with extensive experience across various industries including technology, telecommunications, and healthcare. Currently serving as a Senior Customer Success Manager for Strategic Accounts at Placer.ai, Andrew provides retailers actionable insights and location analytics. Prior roles include Enterprise Customer Success Manager at WorkBoard Inc., where Andrew collaborated with Fortune 500 executives, and Senior Engagement Manager at SocialChorus, managing a diverse portfolio of global clients. Previous experience includes Technical Implementations Manager at Medallia, where Andrew oversaw high-value implementations, and a Consultant role at Accenture, focusing on project and change management for multinational corporations. Andrew holds a B.A. in Economics from the University of California, Berkeley.