Sandra Garces is the Director of Customer Success at Placer.ai. Sandra has over 8 years of experience in customer success and strategic initiatives. Prior to joining Placer.ai, Sandra was the Senior Director of Customer Success at 500friends, a Merkle Company. There, they optimized business processes to improve client satisfaction and collaborated with colleagues across different lines of business to ensure coordinated, effective delivery. Sandra also previously worked as the Senior Manager of Customer Success & Strategic Initiatives at thismoment, Inc. where they regularly surpassed account renewal and revenue goals. Sandra is known for their ability to drive customer satisfaction by understanding clients’ key business objectives and providing product usage recommendations and strategic insights to help them meet their goals.
Sandra Garces has a business degree from Florida International University and a Masters of International Business Studies from the Darla Moore School of Business.
They are on a team with and Nir Liran - VP, Customer Support. Sandra Garces reports to Gillian Core, SVP, Customer Success.
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