Melissa Falardeau

Melissa Falardeau has a strong background in data analysis and reporting. Melissa currently holds the position of Senior Database and Reporting Analyst at Planet Home Lending, LLC since May 2022.

Prior to this, Melissa worked at AmeriFirst Home Mortgage from October 2016 to May 2022, where they served as a Senior Solutions Analyst. Their responsibilities included utilizing tools such as Monarch, Power BI, and SQL queries to analyze data and develop solutions. Melissa also collaborated with business units to gather requirements and gain approval for development projects.

Before joining AmeriFirst Home Mortgage, Melissa worked at Advia Credit Union from March 2014 to October 2016. Initially, they served as a Business and Reporting Analyst, where they were involved in data analysis and reporting. Melissa then transitioned to the role of Branch Manager, where they exceeded branch goals and managed a high-performing team.

Melissa's earlier experience includes roles at One West Bank, where they worked from September 2006 to March 2014. Melissa served as a Mortgage Servicing Trainer, where they developed training materials and facilitated training sessions for customer service and escrow administration teams. Melissa also held the position of Escrow Administration Analyst II, where they maintained vendor information, compiled mortgage information for audits, and analyzed control reports. Additionally, they worked as a Call Center Supervisor, managing elevated calls and preparing performance reports.

Overall, Melissa Falardeau has a diverse range of experience in data analysis, reporting, and team management across multiple organizations in the mortgage and financial services sector.

Melissa Falardeau attended Jenison Sr. High from 1995 to 1999. Following that, they pursued their passion for dance at Western Michigan University from 1999 to 2002. No degree was mentioned for either institution in the provided chronological information.