Michael Machado

Customer Support Manager at Planhat

Michael Machado has worked in the technology industry since 2014. Michael began their career as a Support Engineer at Drawloop Technologies, where they assisted customers with their Salesforce environment and documents in different formats. In 2015, they moved to Nintex as a Sales Engineer, where they worked directly with Account Executives and provided examples on how their product could benefit customers' organizations. Most recently, in 2021, they joined Planhat as a Customer Support Manager.

Michael Machado obtained a Bachelor's Degree in Computer and Information Systems from California State Polytechnic University-Pomona in 2014. Michael has also completed a Ranger, Administrator, 101 Badges / 56,175 Points / 16 Trails program with Trailhead by Salesforce. In addition, they have obtained two certifications: Salesforce Certified Administrator (SCA) from Salesforce in September 2020, and Docusign for Salesforce Administrator from DocuSign in September 2014.

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Previous companies

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Timeline

  • Customer Support Manager

    April, 2021 - present