Isabela Vélez Uribe has a diverse work experience spanning various roles and industries. Isabela is currently working as a Customer Success Manager at Playvox, where they help businesses optimize their customer experience using comprehensive software solutions. Isabela joined Playvox in March 2021.
Prior to their current role, Isabela worked at Kuepa from 2017 to 2021. Isabela served as a Project Manager, leading educational projects in Latin American countries and coordinating a results-based financing model for employability in Colombia. Isabela also supported the development of an online platform during their time at Kuepa.
Isabela gained valuable experience at Avianca, where they worked as a Customer Services Analyst from 2016 to 2017. Isabela'sresponsibilities included analyzing the needs of high-value customers and improving the customer experience at every contact point with the airline.
Before joining Avianca, Isabela worked at Regis International as an HR Junior Manager and HR Analyst from 2015 to 2016. In these roles, they supported compensation, benefits, and organizational strategies for clients while fostering relationships and articulating HR strategies.
Isabela started their career as an intern at GSK in 2014. During their internship, they contributed to the successful launch of three campaigns for Latin American markets and collaborated on brand performance reports.
Overall, Isabela Vélez Uribe has a strong background in customer success, project management, HR, and marketing, making their a versatile professional with a range of skills and experiences.
Isabela Vélez Uribe attended CESA from 2010 to 2014. No degree or specific field of study is mentioned for this period.
March, 2021 - present