Swiki KC has a diverse work experience that includes roles in product design, UX/UI design, UX consulting, and customer service. In 2021, they worked as a Product Designer at Playvox, where they are currently employed. Prior to that, from February to November, they were a UX/UI Designer at YohoStay. In 2020, Swiki worked as a UX Consultant for Glaucoma Australia, where they conducted usability tests, interviews, surveys, and data analysis to improve their website and customer experience. Swiki also completed a UX Design Immersive course at General Assembly Australia, where they gained extensive training in various UX techniques and tools. Before that, they worked as a Casual Sales Representative and Online Support Team Member at MYER for seven years, emphasizing exceptional customer service and visual merchandising. Swiki also has experience as a Customer Service Officer at MatchWorks and has participated in the Community Youth Leadership Program at the Australian Red Cross. Additionally, they have received training in suicide prevention and education through UniSA and worked as a Research Intern for Emergency Services at the Australian Red Cross. Overall, Swiki has a strong background in UX design and customer service, with a focus on improving user experiences and facilitating effective communication.
Swiki KC (she/her) has a background in Development Studies and UX Design Immersive. In 2013, they started pursuing a Master's Degree in Development Studies at Murdoch University, which they completed in 2016. In 2020, Swiki attended General Assembly Australia for a UX Design Immersive program. Additionally, in January 2021, they obtained a certification in "Analyzing User Data" from LinkedIn.
December, 2021 - present