PNC
Philip Guinn is a seasoned technology professional with a diverse background in technical support, account management, and program coordination. Currently serving as a Technology Solution Center Specialist at PNC since January 2024, Philip previously worked as a Technical Account Manager at MRI Software from January 2021 to January 2024, focusing on enhancing customer satisfaction through proactive technical assistance. Additional experience includes roles as a Senior Support Agent at Liberty Mutual Insurance, an Enterprise Service Desk Agent at FEMA, and a Tier 1-2 Technician at the Federal Bureau of Investigation. Philip also contributed to project management as a Senior Consultant at Booz Allen Hamilton, supporting a Department of Defense contract. Philip holds a Bachelor of Science in Computer Engineering Technology from Prairie View A&M University, earned between 2002 and 2006.
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