Dawn H.

Dawn H. is an accomplished leader with extensive experience in customer experience, marketing, and sales across various industries. Currently serving as Chief Customer Officer at Point Broadband, Dawn H. drives revenue growth and customer loyalty while leading high-performing teams. Previous roles include Vice President of Customer Experience and Sales and Director of Customer Service Strategy and Operations at DTE Energy, as well as several senior director positions at Comcast, where Dawn H. significantly influenced customer retention and sales strategies. Early career milestones include management positions at Credit Acceptance and as National Call Center Manager for the American Cancer Society. Dawn H. holds a Bachelor of Arts degree in Organizational Communication from Michigan State University.