Kelly Soares de Paula

Analista de Customer Success Pleno at Polichat

Kelly Soares de Paula has a diverse work experience. Kelly began their career in 2017 as a Recepcionista/Secretaria at Studio Olhar&Cia. In 2018, they moved to Corpore Consultora Administrativa de Bens e Serviços LTDA as an Assistente Administrativo. In 2020, they joined SIACON, where they served as an Assistente Comercial and an Atendente de Suporte. Currently, they are an Analista de Customer Success Pleno at Poli, a position they have held since 2022.

Kelly Soares de Paula is currently enrolled in a Graduação in Gestão Comercial at UniCesumar. In July 2022, they obtained certifications in Como Ser Mais Influente, Comunicação Assertiva à Distância, Criatividade para Resolução de Problemas, Customer Experience CX, Escrita Assertiva, Gestão para Resultados, Negociação com Influência: Como Criar Bons Argumentos, Planejamento Estratégico, Selling Skills: Habilidades para ser um bom Vendedor, and Customer Success Meetup Goiânia - 6ª Edição from Escola Conquer and CS Meetup Brasil. In December 2021, they obtained a certification in Gestão de Vendas from Reev. In September 2021, they obtained a certification in Sales Development from Reev. In August 2021, they obtained a certification in Outbound Marketing e Sales from Reev and a certification in Comunicação e Oratória from Escola Conquer. Finally, in July 2021, they obtained a certification in CRM Gestão do Relacionamento com o Cliente from Udemy Brasil.

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Timeline

  • Analista de Customer Success Pleno

    September, 2022 - present

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