Prince B.

Prince B. is a highly experienced IT professional with a strong background in technical support and desktop engineering. Currently serving as a Sr. Desktop Support Engineer and Brand Ambassador at Porsche Experience Center Los Angeles, Prince B. provides comprehensive technical support for end-user devices and oversees the maintenance of hardware and software systems. Previous roles include leadership positions at Molina Healthcare and LA Sanitation & Environment, where responsibilities encompassed training desktop technicians and managing large-scale Windows 10 migration projects. With extensive expertise in troubleshooting complex hardware and software issues, managing IT assets, and ensuring high standards of customer satisfaction, Prince B. has developed a robust skill set throughout a diverse career in information technology. Educational qualifications include a Bachelor of Arts in Culinary Arts from the University of Illinois Urbana-Champaign and technical training from Computer Education Institute.