Ali Rafiq

Ali Rafiq is a seasoned Software Engineer at Premera Blue Cross, where responsibilities include building a RAG application chatbot and developing a RAG system architecture in Azure, utilizing advanced language models and various databases. Ali has successfully trained neural network models, achieving high accuracy in classification tasks and integrating these models into customer relationship management for real-time analysis of customer feedback. Previous experience includes internships at Premera Blue Cross and Xemelgo, focusing on natural language processing and data engineering. Ali holds a Bachelor of Science in Informatics from the University of Washington, where early work involved analyzing voice samples for mental health research.