Rafael Duarte

Rafael Duarte is an experienced solutions consultant currently working at Premium Plus, recognized as Zendesk's Global Partner of the Year, since January 2024. Prior to this role, Rafael served as a senior business manager at InnoTech.pt and as a business manager at Bee Engineering ICT. Career progression includes positions such as chief entertainer and animador turístico at Acttiv Leisure Projects S.L. and a helpdesk technician at Rumos, where technical support was provided in a Windows environment. Rafael's early career featured roles as an animador for E2Tech, Lda, and a lifeguard at Instituto de Socorro a Náufragos. Educational qualifications include completing the Harvard Leadership Principles program at Harvard Business School and a Level III Technical in Computer Maintenance from Escola Profissional de Tecnologia Digital.