Account Manager (maternity Leave Replacement)

Customer Service · Contract · Thailand · Remote possible

Job description

Prenetics, a leading genomics-driven health sciences company, is revolutionizing prevention, early detection, and treatment. Our prevention arm, CircleDNA, uses whole exome sequencing to offer the world's most comprehensive consumer DNA test. Insighta, our $200 million joint venture with renowned scientist Prof. Dennis Lo, underscores our unwavering commitment to saving lives through pioneering multi-cancer early detection technologies. Insighta plans to introduce Presight for lung and liver cancers in 2025, and to expand with Presight One for 10+ cancers in 2027. Lastly, ACT Genomics, our treatment unit, is the first Asia-based company to achieve FDA clearance for comprehensive genomic profiling of solid tumors via ACTOnco. Each of Prenetics' units synergistically enhances our global impact on health, truly embodying our commitment to 'enhancing life through science.

We are looking for a highly motivated Account Manager (Thailand) to join our team and help managing our key account for our flagship product, CircleDNA. If you love learning new things, being curious and delivering great results, this is the job for you.

Responsibilities

Customer Relationship Management

  • Build and maintain strong relationships with our local distributor
  • Ensure customer satisfaction and address any concerns or issues promptly.
  • Acting as the point of contact for any major client issues

Product Knowledge

  • Stay updated on industry trends, product developments, and competitor activities.
  • Train and educate our distributor’s sales/operations team on product features, benefits, and competitive advantages.

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