Frederick Kelley

Project Specialist at Prime Care Technologies

Frederick Kelley has a diverse work experience spanning over multiple industries. Frederick started their career in the United States Navy Reserves in 1991, where they served as a Maintenance Supervisor. During their time in the Navy, Frederick managed the maintenance department and maintained the daily operation of four DC9 model aircraft. Frederick successfully coordinated with the Operations department to ensure aircraft availability and proper configuration to meet mission requirements. Frederick also assigned workload priorities, controlled maintenance, and cannibalized parts for expeditious aircraft repair. Their commitment to excellence and attention to detail allowed him to serve in this role until 2009.

After their military service, Frederick joined MRS. WINNERS CHICKEN & BISCUITS-ATLANTA, GA in 2008 as the Manager of Information Technology. In this role, they led a large-scale enterprise upgrade project and was responsible for system conversions, performance tuning, and monitoring of applications and systems. Frederick also created a long-range technical direction and capacity plan to maintain a technological advantage for the company. Frederick served in this position until 2010.

Following their tenure at MRS. WINNERS CHICKEN & BISCUITS-ATLANTA, GA, Frederick joined Prime Care Technologies, Inc. in 2011. Frederick held multiple roles at this company, starting as a Support Analyst. In this position, Frederick provided excellent customer service by responding to incoming calls and emails and diagnosing and resolving technical hardware and software issues. Frederick monitored and maintained various technical issues, including network communications, application problems, desktops, printers, and file and print servers. Frederick's commitment and expertise allowed him to excel in this role until 2017.

After their time as a Support Analyst, Frederick transitioned to the role of Corporate Trainer at Prime Care Technologies, Inc. From 2017 to 2019, they utilized their knowledge and experience to train employees and ensure their proficiency in various areas. Frederick's dedication and effective training methods contributed to the success of the company.

Most recently, Frederick assumed the position of Project Specialist at Prime Care Technologies, Inc. starting in September 2019. In this role, they have been leveraging their skills to manage and oversee various projects within the company.

Overall, Frederick Kelley has gained extensive experience in diverse areas such as maintenance supervision, information technology management, customer support, training, and project management. Their dedication, expertise, and technical skills make him a valuable asset to any organization.

Frederick Kelley completed a Master's Degree in Information System Management and a Master's Degree in Networking & Communication Management at Keller Graduate School of Management of DeVry University from 2008-2009. Prior to that, they obtained a Bachelor's Degree in Technical Management from DeVry University from 2005-2007. Frederick's earliest education was at Henry County High School, where they attended from 1977-1979, although no specific degree or field of study was mentioned for this period.

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Timeline

  • Project Specialist

    September, 2019 - present

  • Corporate Trainer

    September, 2017

  • Support Analyst

    October, 2011